Questions & Answers

Some Questions you may have!

A: Typically, your order should arrive within 2-3 business days. However, during busy periods, such as holidays or sales, there may be a slight delay in delivery. We apologize for any inconvenience this may cause and appreciate your patience.

A: You will receive your video via email. And only by email.

A: Please take a look at your email inbox, including your spam folder. If you still cannot find your video, please contact us and we will help you find it.

A: As long as it’s not slurs, hate speech or offensive statements.

A: If you choose expedited delivery your order takes the express route, arriving the next day at 12 p.m. EST if you ordered post-midnight.

Keep it real, ditch profanity, and steer clear of touchy subjects. Genuine messages rock, and we truly appreciate your understanding!

Get ready for custom music, your spoken message, and a dance party! Plus, we'll stash your video in a cloud drive link, keeping the fun alive for a whole month.

They're 100% human-made. Messages are handcrafted on boards or with snazzy reusable magnets. Shoutouts? Yep, all real people making some noise!

Preferably yes! But.. our text-to-voice tech program speaks your language – with the right accent and dialect.

You are ordering a custom video means you're getting a unique masterpiece. Your special message on the board ensures no two videos are twins!

Expect an email with your video file in 1-3 days (or 1-2 for the speedy option). Holidays? Give us a heads up 1-2 weeks prior for that extra sparkle!

You order after 12 AM EST ? That is scheduled for the next day. Patience is a virtue – your video's on the way!

No sorry! SMS and links are not our cup of tea. We'll deliver your video link via email to keep things smooth.
Where's my order? I can’t find it!
Check the email you gave us. Take a peek at the junk/spam. Need help? Hit us up at info@africandancewishes.com.

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